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TERMS AND CONDITIONS
These Terms and Conditions ("Terms") govern the relationship between Ruthless Paintball Products ("Ruthless Paintball Products," "we," "us," or "our") and its clients ("Client" or "you"). By engaging our services or purchasing products from us, you agree to be bound by these Terms. If you do not understand or agree to any part of these Terms, please contact us before proceeding. Ruthless Paintball Products reserves the right to modify these Terms at any time without prior notice.
1. Agreement and Commencement of Work
  • Work begins upon agreement with Ruthless Paintball Products, submission of a signed Statement of Work ("SoW"), and payment of a deposit, if applicable.
  • Acceptance of these Terms is confirmed upon submission of an order or payment of a deposit.
  • Ruthless Paintball Products will allocate resources and commence work upon receipt of all required information and materials from the Client.
2. Payment Terms Deposits and Payments
  • Non-Refundable Deposit
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  • A non-refundable deposit of $150 is required for any custom project to begin.
  • This deposit covers initial design work, resource allocation, and administrative costs.
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  • Payment Schedule
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  • The remaining balance must be paid in full before production will begin.
      • Partial payments or payment plans may be agreed upon in writing but must be completed before final production.
     
  • Cancellation Policy
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      • If the Client cancels the project after work has begun, the deposit will not be refunded.
      • Ruthless Paintball Products reserves the right to bill for any additional work completed beyond the value of the deposit at the standard hourly rate.
     
  • Ownership of Work
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      • Ruthless Paintball Products retains full ownership of all designs, concepts, and materials until the final balance is paid in full.
      • Unpaid work, including preliminary designs and proofs, remains the property of Ruthless Paintball Products and may not be reproduced, distributed, or used in any form by the Client.
    Revisions and Additional Fees
    Included Revisions
      • The project includes up to three revisions as part of the quoted price. These revisions are limited to minor design adjustments such as text changes, color corrections, or layout modifications.
     Additional Revisions
      • Beyond the three included revisions, any further changes will incur an additional fee, billed at $50 per revision or as agreed upon in writing.
      • Major design changes, such as entirely new concepts or redesigns, are subject to additional fees and timelines.
     Waived Artwork Fees
      • Orders with waived artwork fees must be confirmed and placed within 14 calendar days.
      • Failure to confirm the order within this timeframe will result in a forfeiture of the waiver, and standard artwork fees will apply.
     Client Responsibilities
      • The Client is responsible for providing clear and accurate feedback during the revision process. Delays caused by unclear or incomplete feedback may extend project timelines.
    Late Payments
    Impact on Production
      • Payments not received by the agreed due date may result in project delays or cancellation.
     
  • Rights to Designs
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      • Ruthless Paintball Products retains all rights to reuse, resell, or repurpose unpaid work, including designs, drafts, and proofs.
      • The Client forfeits any claim to use or reproduce unpaid designs.
    Protection of Designers and Designs
    Unauthorized Use
      • Designs provided by Ruthless Paintball Products, including drafts, proofs, and concepts, are for review and approval purposes only and may not be reproduced, modified, or shared without written permission.
     Legal Protections
      • Any unauthorized use, replication, or distribution of designs will be considered a violation of intellectual property laws and may result in legal action.
      • Ruthless Paintball Products will pursue all available remedies, including but not limited to injunctions, damages, and recovery of legal costs.
     Credit and Attribution
      • Ruthless Paintball Products reserves the right to showcase completed designs in portfolios, marketing materials, and promotional campaigns.
      • The Client may not remove or alter watermarks, signatures, or any form of attribution on proofs or drafts provided.
     Confidentiality of Designs
      • All design materials shared with the Client, including drafts and final deliverables, are to be treated as confidential unless otherwise agreed upon in writing.
    • The Client is responsible for providing clear and accurate feedback during the revision process. Delays caused by unclear or incomplete feedback may extend project timelines.
    Late Payments
    Impact on Production
      • Payments not received by the agreed due date may result in project delays or cancellation.
     Rights to Designs
      • Ruthless Paintball Products retains all rights to reuse, resell, or repurpose unpaid work, including designs, drafts, and proofs.
      • The Client forfeits any claim to use or reproduce unpaid designs.
    Protection of Designers and Designs
    Unauthorized Use
      • Designs provided by Ruthless Paintball Products, including drafts, proofs, and concepts, are for review and approval purposes only and may not be reproduced, modified, or shared without written permission.
     Legal Protections
      • Any unauthorized use, replication, or distribution of designs will be considered a violation of intellectual property laws and may result in legal action.
      • Ruthless Paintball Products will pursue all available remedies, including but not limited to injunctions, damages, and recovery of legal costs.
     Credit and Attribution
      • Ruthless Paintball Products reserves the right to showcase completed designs in portfolios, marketing materials, and promotional campaigns.
      • The Client may not remove or alter watermarks, signatures, or any form of attribution on proofs or drafts provided.
     Confidentiality of Designs
      • All design materials shared with the Client, including drafts and final deliverables, are to be treated as confidential unless otherwise agreed upon in writing.
    Scope of Work and Modifications
    • The SoW outlines the deliverables, timeline, and costs. Any changes requested by the Client must be provided in writing.
    • Ruthless Paintball Products will evaluate and either approve or decline the requested changes. Approved changes may require a revised SoW and additional charges.
    • Ruthless Paintball Products reserves the right to adjust deliverables to comply with regulatory requirements or improve quality without prior notice.
    Customer Materials
    • Clients providing their own materials must ensure they meet specified quality standards. Ruthless Paintball Products is not responsible for delays, defects, or errors arising from unsuitable Client-supplied materials.
    • Additional costs may be incurred to address defects or replace unsuitable materials.
    Intellectual Property
    Ownership and Usage
    • Ruthless Paintball Products retains ownership of all designs, concepts, and materials until final payment is received.
    • Upon payment, intellectual property rights for the final deliverables are transferred to the Client for agreed purposes.
    • Ruthless Paintball Products retains the right to use any designs or work for promotional purposes, including portfolio showcases and marketing campaigns.
    Legal Clearances
    • The Client is responsible for obtaining all necessary permissions, clearances, and authorizations for any third-party materials provided.
    • The Client guarantees that materials provided to Ruthless Paintball Products do not infringe on third-party intellectual property rights.
    Proofing and Approval
    • The Client is responsible for carefully reviewing and approving all proofs before production.
    • Once approval is given, Ruthless Paintball Products is not liable for typographical errors, spelling mistakes, or inaccuracies.
    Printing and Color Variations
    • While every effort is made to ensure color accuracy, slight variations may occur due to differences in materials, inks, and printing processes.
    • Reprints due to minor color discrepancies are not covered by Ruthless Paintball Products.
    Custom Orders and Non-Refundable Items
    • Custom products, including jerseys, pants, headbands, and other personalized items, are non-refundable.
    • Production delays caused by external factors do not qualify for refunds or cancellations of custom orders.
    • Custom items cannot be resold or restocked.
    Shipping and Delivery
    • Shipping timelines are estimates and may vary based on factors beyond our control, including carrier delays.
    • Ruthless Paintball Products is not liable for incorrect shipping details provided by the Client.
    • Clients are responsible for shipping costs unless otherwise specified in writing.
    Production Timeline
    • Standard production timelines are 18-21 business days, excluding shipping. Rush production may be available at an additional cost.
    • Delays caused by incomplete information, late approvals, or Client-supplied materials may extend production timelines.
    Returns and Refunds
    • All sales are final for custom and personalized items. Refunds will not be issued for approved designs or completed projects.
    • If defects are identified, the Client must notify Ruthless Paintball Products within 3 days of receiving the product.
    • Products must be returned within 10 days for assessment before replacements or corrections are considered.
    Force Majeure
    • Ruthless Paintball Products is not liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transport delays, or government restrictions.
    Confidentiality and Privacy
    • Ruthless Paintball Products will handle Client information in accordance with our Privacy Policy, ensuring data is securely collected, stored, and used.
    • Employees and contractors are bound by confidentiality agreements to protect Client information.
    Limitation of Liability
    • Ruthless Paintball Products’ liability is limited to the amount paid for the project.
    • We are not responsible for indirect damages, including loss of profits, data, or opportunities resulting from errors, delays, or defects in the deliverables.
    Dispute Resolution
    • In the event of a dispute, both parties agree to attempt resolution through mediation before pursuing legal action.
    • Unresolved disputes will be handled in a court of competent jurisdiction based on the governing laws of the company's location.
    Amendments to Terms
    • Ruthless Paintball Products reserves the right to update these Terms without prior notice. Updated Terms will be effective immediately upon publication.
    Freelance Contractors and Non-Solicitation
    • Contractors engaged by Ruthless Paintball Products are subject to confidentiality and non-solicitation agreements. Breaches will result in legal action.
    Disclaimer
    • Ruthless Paintball Products makes no guarantees regarding the exactness of creative outcomes to Client expectations.
    • All website content is provided for general information and may not reflect the latest updates or policies.
    Jersey Size Chart