FAQS

ONLINE ORDERS

Ordering Online is available 24 hours, 7 days a week. If you have any problems ordering please send us a message at Sales@RuthlessPaintballProducts.com

Returns/Replacements will be handled on a case by case basis. 

Dealer Inquiries Please e-mail us at Sales@RuthlessPaintballProducts.com  

Sponsorship Inquiries Please send us a detailed e-mail about your team to Sales@RuthlessPaintballProducts.com

Shipping/Delivery all international orders will be billed according to published rates which may be more than quoted. All orders are shipped USPS.


RETURN POLICY

You may return an item for an exchange or refund within 7 days. Items must be in resalable condition with tags attached.

All sales are final for locations outside of the United States. We do not accept returns for international shipment. 

*CERTAIN ITEMS ARE NON-REFUNDABLE. This includes ALL customized items such as long sleeves, jerseys, headbands, and undershirts. If you have any questions please contact customer service prior to placing your order.


FREQUENT QUESTIONS

Here are the answers to some of the questions we get asked most. Still can’t find the answer you’re looking for just give us a call.

Q: How many jerseys do we have to order to get a discount?

A: Discounts usually start when you order 5 or more jerseys. Give us a call or send us the details message with order i.e. Amount of jerseys to be ordered, style cut, with or without padding and half glove.

Q: How long do I have to wait until I'll get my order?

A: Our average production time is 10 business days. 

Q: What file format do you prefer the design to be in?

A: We work best with Illustrator or Photoshop file formats. Please make sure artwork is at 300 dpi and all fonts are included or in outlines. If you are using specific colors please indicate the pantone color used.

 Q: How much is the design fee and what does it cover?

A: Designs are free at this time.

Q: What is your current turnaround time?

A: Our current turnaround time is 10 business days from approval and payment. The turnaround time is subject to change depending on the amount of orders, holidays, and paintball events. For the most up to date turnaround time please give us a call. 

Q: What forms of payment do you accept?

A: We accept payments through PayPal, and our built in secure cart. No need to worry about getting your information stolen.

 


  • Size Chart

Jerseys

    T-Shirts