TERMS AND CONDITIONS
These Terms and Conditions govern the relationship between Ruthless Paintball Products ("Ruthless Paintball Products") and its Clients. By placing an order or engaging our services, you agree to abide by these terms. Please read carefully.
1. Commencement of Work
An agreement to work with Ruthless Paintball Products, submission of a Statement of Work (SoW), and payment of a deposit (if applicable) constitute acceptance of these Terms and Conditions.
2. Payment Terms
- A non-refundable deposit of $150.00 is required to initiate any project. Once research, resource allocation, or design work begins, the deposit becomes non-refundable.
- Final balance must be paid prior to delivery.
- Orders including waived artwork fees must be placed within 14 days.
- Projects include up to three revisions; additional revisions may incur additional charges.
3. Scope of Work
Ruthless Paintball Products reserves the right to adjust project specifications for quality, legal, or regulatory compliance. Changes requested by the Client require written specifications and may incur additional costs, subject to a new SoW.
4. Customer Materials
The Client assumes responsibility for the quality and suitability of any materials provided. Ruthless Paintball Products is not liable for delays, additional costs, or defects caused by unsuitable or defective materials supplied by the Client.
5. Intellectual Property & Copyright
- Ruthless Paintball Products retains ownership of all design concepts and materials until full payment is received.
- Upon payment, ownership rights transfer to the Client, but Ruthless Paintball Products retains the right to use designs for promotional purposes.
- Clients are responsible for ensuring all third-party materials provided do not infringe on intellectual property rights.
6. Production Timeline & Delivery
- Standard production time is 18-21 business days, excluding shipping times.
- Ruthless Paintball Products is not liable for delays caused by third-party shipping providers or unforeseen circumstances.
7. Custom Items
- Custom products, including jerseys, pants, and headbands, are non-refundable and cannot be returned to inventory.
- No refunds will be issued for missed production deadlines on custom items.
8. Approval of Final Work
Clients must proofread and approve all final work prior to production. Ruthless Paintball Products is not responsible for errors in approved materials.
9. Print Returns & Color Variations
- Ruthless Paintball Products accepts no responsibility for color variations in printed materials.
- Errors must be reported within 3 days of delivery, and the product returned within 10 days for assessment. Reprints require prepayment.
10. Force Majeure
Ruthless Paintball Products is not liable for delays or failures due to causes beyond its reasonable control, including natural disasters, strikes, transport disruptions, or other uncontrollable events.
11. Termination Policy
- If Ruthless Paintball Products cancels a project, deposits will be refunded in full.
- If canceled by the Client, all copyrights and designs remain the property of Ruthless Paintball Products.
12. Liability & Indemnity
Ruthless Paintball Products is not liable for indirect, consequential, or incidental damages, including loss of profits or data. Liability is limited to the value of the contract.
13. Confidentiality
All project details are confidential. Ruthless Paintball Products will not disclose confidential information without written consent.
14. Late Payments
Ruthless Paintball Products retains all rights to work created until full payment is received. In the event of non-payment, Ruthless Paintball Products may reuse or resell designs.
15. Amendments
Any amendments to these terms must be agreed upon in writing and signed by both parties. Ruthless Paintball Products may revise these Terms and Conditions at its discretion.
16. Data Protection
Ruthless Paintball Products complies with data protection laws and handles personal data in accordance with its Privacy Policy.
17. Dispute Resolution
Disputes will first be addressed through mediation. If unresolved, disputes will be handled in a court of competent jurisdiction.